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SHIPPING & RETURNS
Shipping Policy
Processing Times
• Same-day dispatch on all orders placed before 14:30 (Monday–Friday).
• Orders placed after 14:30 are shipped the next working day.
• Weekend orders are processed on the next working day.
High Demand & Seasonal Periods
Some items are produced in limited batches or restocked frequently.
During busy periods, dispatch may take up to 2 weeks. This includes:
• Black Friday week (high demand + mass orders)
• Seasonal restocks
• Holiday periods
Christmas Delivery
To guarantee Christmas arrival, all Christmas orders will be shipped by the 17th.
Returns & Exchanges
Returns;
If your item does not fit or you are not satisfied, you may return it in original condition for an exchange or store credit.
Exchanges;
Exchanges for a different size or item are allowed.
During high-demand periods (especially Black Friday), exchanges may take up to 2 weeks to process.
Conditions
• Item must be unworn, unwashed, and in original packaging.
• Customer is responsible for return shipping unless the item arrived damaged or incorrect.
Refund Policy
Refunds
We do not offer cash refunds.
Instead, customers will receive a store credit voucher equal to the value of the returned item.
• Voucher can be used on any future order.
• Vouchers do not expire.
• Voucher is issued once the return has been approved and processed.